Leading the fight against insurance fraud and related crimes

The Insurance Crime Bureau is a non-profit organisation dedicated to combating organised insurance fraud and the related crimes in South Africa. Since our inception in 2008, the organisation has made a significant impact on both the Non-Life and Life Insurance Industries and to society as a whole. We do this by bringing together the collective resources of Insurance Companies, Law Enforcement Agencies and various stakeholders to facilitate the detection, prevention and mitigation of insurance crimes, as well as assist in the prosecution of offenders and fraudsters through ongoing insurance fraud investigations.

Over the years, various initiatives have been implemented by the Insurance Crime Bureau to address organised crime in the industry, as well as a number of educational efforts aimed at the public to create awareness of insurance fraud scams. This allows our members to benefit from collaborative capabilities driven by data sharing, which is fundamental to identify and curb cross carrier or syndicated fraud.

Investigating insurance fraud involves a collaborative effort between The Insurance Crime Bureau, insurance companies and their internal insurance fraud investigation units as the nodal point for crime being committed across the industry, and affecting multiple companies - with the cooperation of the SAPS. The ultimate goal of The Insurance Crime Bureau therefore, is to create a joint initiative for the whole insurance industry and other related stakeholders to address crime and fraud through the sharing of information.

Furthermore, The Insurance Crime Bureau also provides a platform for the public to safely and anonymously report fraudulent activities or suspected insurance crimes through the toll-free Insurance Fraudline.