Fighting Insurance Fraud & Organised Crime in South Africa

In South Africa, annual short term insurance claim spend is estimated at R35 billion. If 10% of submitted claims are considered to be fraudulent, this equates to a shocking R3.5 billion lost per annum. Insurance fraud specialists, the South African Police Service (SAPS) and other related agencies agree that a significant percentage of crime, including insurance fraud and insurance related crimes, is highly organised and perpetrated by syndicates.

The Insurance Crime Bureau was formulated to address the rise of organised fraudsters who use insurance as a way of making money, by detecting and preventing such crimes from occurring as well as acting as the mediator for all insurance companies to work together in dealing with the problem.

The Insurance Crime Bureau does this through multiple hands-on operational initiatives:

  • Cloned vehicles: The Insurance Crime Bureau is the national nodal point for SAPS investigations
  • Cross border training: Provide training to organisations in the Southern African Development Community (SADC) region
  • Training: Provide training to the South African National Defence Force (SANDF) and member companies on vehicle identification
  • Automatic Number Plate Recognition (ANPR): The Insurance Crime Bureau is the nodal point to receive information on this SAIA initiative

B-BBEE Rating

The Insurance Crime Bureau is proud to be independently verified a Broad-Based Black Economic Empowerment Contributor. Please see the below certificate for the latest verification level.

Insurance Crime Bureau 2023 Annual Report

2023 AR Promo Web Feature

Our 2023 Annual Report is officially live!

Now in our Fifteenth year of successful operations, it is with great pleasure and a deep sense of purpose that we share our Annual Report.

As we continue to embark on this journey together, we take pride in our relentless commitment to combating organised crime within the insurance industry and safeguarding the integrity of this vital sector that touches the lives of countless individuals and businesses.

As we embark on the journey of reviewing our achievements, we invite you to delve into the report and witness the profound impact our community has had on reducing fraudulent activities, protecting honest insureds, and ensuring that the insurance industry remains a pillar of trust!

Together, we are making a difference and together, we will continue to create a safer industry for all.


Company History

The Insurance Crime Bureau was formed after a four year investigation by the South African Insurance Association (SAIA) on how to best address crime and fraud committed across companies in the short term insurance industry.

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Company Profile

The Insurance Crime Bureau was officially launched on 31 October 2008 to address organised fraud and crime through insurance fraud detection and prevention strategies in the short term insurance industry.

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